How can I change the delivery address?
Organizers can update the Delivery Address on their schedule at anytime via “Edit”. Or, please contact Customer Service and we are happy to help.
We can’t stress strongly enough how critical it is that Organizers ensure the address of the Recipient entered onto the schedule is correct.
One, it’s shocking for a Participant when they arrive at the door of an unsuspecting non-Recipient holding a quiche.
Two, when our delivery companies have to re-route a meal due to an incorrect address, Food Tidings is charged a re-direct fee by FedEx or UPS. Therefore, in order for the meal to be re-directed, we must collect a re-direct fee of $20 before the meal can be delivered (and a delay may ruin the meal).
This scenario simply creates awkwardness all around, so please help us help you by ensuring that the Recipient’s address is entered correctly onto the schedule. We thank you, the Recipients thank you, and the unsuspecting non-Recipients answering the door in their bathrobes thank you also!
Note: If the Delivery Address is changing after the schedule has started and there are already purchased items, please contact Customer Service so we can update any vendors that may have automatically received the Delivery Address from the schedule. Thank you!